Operation reports

Statuses and timestamps in the contexts of operations reports are crucial for monitoring and managing the workflow of actions and for troubleshooting any issues that arise during execution.

Regularly reviewing the 'Completed at' and 'Operation status' columns is crucial to confirm whether your operations were successfully executed on Amazon.

Operation Status

The Operation Status column reports the current state of your submitted records. There are three types of operation statuses:

• Queued: The action is scheduled and awaiting execution.

• Success: The action has been successfully completed.

• Error: Indicates a problem occurred during execution, with details in the 'Last Error' column.

Specific error codes are provided in the 'Last Error' column for troubleshooting. These are listed in the 'Error codes' section.

Error messages

Execution times

Execution times refer to the specific timestamps associated with each stage of an operation's process within the system. These times provide insights into when an action was initiated, attempted, and completed, thereby helping to track and understand the progress and success of various operations. Execution times are reported in the format YYYY-MM-DD HH:MM:SS.

All times are expressed in PST.

The three execution time columns are:

• Queued At: This column shows the time at which the user requested the execution of an action. It marks the beginning of the action's lifecycle.

• Last Attempted: Indicates the time at which the system initiated the process for the action. This column is crucial for understanding when the system last tried to execute the requested action.

• Completed At: Displays the time when the action was successfully sent to Amazon and when Amazon responded. This column is key for confirming the successful completion and implementation of the action on Amazon's side.

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Execution times depend on the number of records submitted to the queue by all server users and can range from a few minutes to several hours. If your records have not been executed, wait a few hours and check again, making a note of the batch ID. If there is no progress reported on the batch ID after a few hours, contact support for assistance, as there may be a problem with the queue.